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San Diego Reviews

Reviews
Submitted on: Sep 04 2014
From : Oceanside, CA 92057
Age : Over 60
Gender: Female
3 5 3 / 5

The installation was a horror story. The 8 foot door was replaced 3 lines. Consequently the ruther and feet in the slider track is chewed up from multiple installations, it is an embarrassment
Likely to Recommend
1 / 5
Window Consultant
3 / 5
Installation
1 / 5
Product
2 / 5
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Submitted on: Sep 03 2014
From : San Diego, CA 92129
Age : Over 60
Gender: Female
4 5 4 / 5

I was told the door would be installed one day - so I was home and ready. No one called or came. I HAD to call. Poor communication! Love my door
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Aug 23 2014
From : San Diego, CA 92128
Age : 50-59
Home Built : 1980-1989
Gender: Male
1 5 1 / 5

The lack of communication with us was pathetic! We understand the bad winter in mim caused our product to be delayed but you were never honest or truthful with us at all! We made 6 to 7 phone calls that were completely ignored now we would "never" do business with you company again!!
Likely to Recommend
1 / 5
Window Consultant
1 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Aug 10 2014
From : Chula Vista, CA 91910
Home Built : 1970-1979
Gender: Male
5 5 5 / 5

Greetings ! We have replaced all the windows and siding glass doors in our house in two "installments" - the replacement windows have been great. The expertise and professionalism of your folks in all phases of our purchase and installation have been great ! Thanks - MG
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
4 / 5
Product
5 / 5
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Submitted on: Aug 08 2014
From : San Diego, CA 92131
Age : Over 60
5 5 5 / 5

Over-all we were very satisfied and are enjoying our new windows and doors.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: Jul 29 2014
From : San Diego, CA 92020
Age : 50-59
Home Built : 1980-1989
Gender: Female
3 5 3 / 5

Your product is good, but the locking mechanisms that came with my windows are JUNK. I've had the techs out twice since Mar. 2014 because they keep breaking. Frankly, I don't see how they will last at all. Very concerned how they will last until I sell my home in about 15 years. Even the tech admitted they were junk. The company I dealt with is AWFUL. Horrible people working for them. I had sliders installed first and they are great. Very surprised and disappointed with the locks on the windows. My story too long to even detail here.
Likely to Recommend
3 / 5
Window Consultant
1 / 5
Installation
3 / 5
Product
4 / 5
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Submitted on: Jul 03 2014
From : Carlsbad, CA 92011
4 5 4 / 5

Given that we wanted the best product and were willing to pay for it, I found the level of finish of the doors, as delivered to be below what is reasonable, given the cost and the expectations. The local installation crew did its best to mitigate/repair the blemishes that IMHO should haven been detected and corrected before shipment.
Likely to Recommend
4 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
3 / 5
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Submitted on: Jun 06 2014
From : San Marcos, CA 92069
Age : 50-59
Home Built : 1970-1979
Gender: Male
5 5 5 / 5

No worries, no hassle. Broken window replaced promptly! Thanks!
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: May 31 2014
From : San Diego, CA 92109
Age : Over 60
Home Built : 1970-1979
Gender: Female
5 5 5 / 5

After four installations by Renewal by Andersen I can say the results are superb in all aspects. Thank you.
Likely to Recommend
5 / 5
Window Consultant
5 / 5
Installation
5 / 5
Product
5 / 5
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Submitted on: May 24 2014
From : Encinitas, CA 92024
Age : Over 60
Home Built : 1970-1979
Gender: Male
4 5 4 / 5

It is unfortunate that one of the owners of the company doing the installation became rude and crude in his attitude and wording towards me. In the interest of getting the issues solved I drove for several hours, almost missing the place because there is no sign with your name on it outside. The other owner and I came up with a solution where their stain person would come down and get everything to match and leave spare stain. (that did not happen). Lastly and I do not know why unless they were venting for first owner but worknen broke a key in a locking file cabinet and slashed a shower curtain.
Likely to Recommend
4 / 5
Window Consultant
4 / 5
Installation
4 / 5
Product
4 / 5
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